On Time Service | Was the technician on time for the service? | 1 |
Product Knowledge | From 1 to 5, One being the worst and five being the best, how would you rate the technician's knowledge on the product? | 5 |
Professionalism | From 1 to 5, One being the worst and five being the best, how would you rate the technician's customer service skills and professionalism while onsite? | 5 |
Dress Code | From 1 to 5, One being the worst and five being the best, how would you rate the technician's dress code? (BSA Shirt) | 5 |
Service Experience | From 1 to 5, One being the worst and five being the best, how would you rate your service experience with Best Servicers of America? | 5 |
Recommendation | From 1 to 5, One being the worst and five being the best, how likely is it that you will recommend our services to a friend or family? | 5 |
Comments | Would you like to add any comments about your service experience that would help us perform better next time? | 1 |
| The service provider called ahead about 15 minutes before arrival so that I knew he was on the way. He cleaned up his area, explained what he did to my appliance and answered any question that I had. I would use your service again! Thank you! |
On Time Service | Was the technician on time for the service? | 1 |
Product Knowledge | From 1 to 5, One being the worst and five being the best, how would you rate the technician's knowledge on the product? | 5 |
Professionalism | From 1 to 5, One being the worst and five being the best, how would you rate the technician's customer service skills and professionalism while onsite? | 5 |
Dress Code | From 1 to 5, One being the worst and five being the best, how would you rate the technician's dress code? (BSA Shirt) | 5 |
Service Experience | From 1 to 5, One being the worst and five being the best, how would you rate your service experience with Best Servicers of America? | 5 |
Recommendation | From 1 to 5, One being the worst and five being the best, how likely is it that you will recommend our services to a friend or family? | 5 |
Comments | Would you like to add any comments about your service experience that would help us perform better next time? | 0 |