| Subject | Question | Answer |
|---|
Visit ID: 294703 reviewed on 9/13/2024 11:45:22 AM| On Time Service | Was the technician on time for the service? | 1 |
| Product Knowledge | From 1 to 5, One being the worst and five being the best, how would you rate the technician's knowledge on the product? | 5 |
| Professionalism | From 1 to 5, One being the worst and five being the best, how would you rate the technician's customer service skills and professionalism while onsite? | 5 |
| Dress Code | From 1 to 5, One being the worst and five being the best, how would you rate the technician's dress code? (BSA Shirt) | 5 |
| Service Experience | From 1 to 5, One being the worst and five being the best, how would you rate your service experience with Best Servicers of America? | 5 |
| Recommendation | From 1 to 5, One being the worst and five being the best, how likely is it that you will recommend our services to a friend or family? | 5 |
| Comments | Would you like to add any comments about your service experience that would help us perform better next time? | 1 |
| Customer said the transition from the warranty took too long to get through to us, but after that everything was excellent. |